Who to Call for Basement Water Penetration Issues

who to call for basement water penetration issues blog

Who to Call for Basement Water Penetration Issues

If you’ve ever heard the saying, “If all you have is a hammer, everything looks like a nail,” then you know the importance of calling the right expert for the job. When it comes to basement water penetration, homeowners often assume they need a foundation repair company, but that’s not always the best solution. In most cases, the issue can be solved more effectively—and affordably—by addressing drainage first.

The Best First Call: A Landscaper Specializing in Storm Drainage

Most basement water issues are caused by poor drainage around the home. A landscaper who specializes in stormwater management can redirect runoff before it ever reaches your foundation. They use solutions like:

  • Swales – Shallow ditches that guide water away.
  • French Drains – Subsurface drains that collect and direct water.
  • Proper Grading – Ensuring the ground slopes away from the home.

A common mistake is placing French drains or swales right up against the foundation wall. This actually encourages water to pool near the home. Instead, drainage systems should be at least 6 feet away from the foundation whenever possible.

When to Call a Foundation Repair Company

While drainage fixes the problem in most cases, some situations require foundation repair specialists:

  1. High Water Table or Saturated Soil – If your home is in a low-lying area where the ground is constantly saturated, grading may not be enough.
  2. Hardscaping Surrounding the Home – If your home is surrounded by concrete, asphalt, or other impervious surfaces, water has nowhere to go.

Foundation repair companies may offer two main solutions:

  • Exterior Waterproofing – Sealing the outside of the foundation to block water. However, this can lead to hydrostatic pressure buildup, which may cause cracks, buckling, and settling over time. It’s also expensive and disrupts landscaping.
  • Interior Waterproofing (Perimeter Drain Systems & Sump Pumps) – These systems allow water to seep through the foundation but capture it inside and pump it away. While this prevents water from pooling in the basement, it doesn’t stop the foundation from becoming saturated, which can still lead to long-term damage.

The Bottom Line

For most basement water problems, start with a landscaper who understands storm drainage. Only in rare cases—such as persistent high water tables or extensive hardscaping—should you turn to a foundation repair company. If foundation damage (cracks, shifting, etc.) has already occurred, repairs may be needed, but preventing water intrusion in the first place is always the best approach.

By calling the right expert, you’ll save money, avoid unnecessary disruptions, and protect your home for the long haul.

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